Your Trusted Hearing Care Specialists

Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.

We’ll be with you every step of the way.

Meet David Quilliam, Our Expert Audiologist

David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.

David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.

Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice

As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.

Family-Run and Community-Focused

Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.

Access to Leading Hearing Aid Brands

We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.

Lifetime Support and Aftercare

With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.

what we do
Quality Care With Modern Facilities
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Ear Wax Removal/Suction

Discretion Hearing Ltd Southport provides an ear wax removal service which can be carried out in our central Southport clinic or in the comfort of your own home using Microsuction.

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Hearing Tests

At Discretion Hearing Ltd Southport we offer a completely free hearing test service which can be carried out at our state of the art clinic in the centre of Southport or in the comfort of your own home.

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Hearing Aids

Discretion Hearing Ltd Southport are 100% independent audiologists, this means we can offer the widest range of hearing aids and accessories from all of the major manufacturers.

VIRTUAL TOUR
Visit Discretion Hearing

We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!

our testimonial
Here's What Our Patients Are Saying
  • Wow, amazing to be able to hear fully again, and you can watch the micro suction taking place, strangely mesmerising David was the ultimate professional and made me feel very comfortable, will deffo go again if and when my... read more

    Sue Sumner Avatar Sue Sumner

    Went for a diagnosis about loss of hearing in one ear ,the examination was excellent and I was very happy with the audiologists explanation .Highly recommend this service .Thank you .

    Suezanne Howard Avatar Suezanne Howard

    David came to my home, which was really convenient. He was excellent taking time to explain what he was doing, how and why. Really pleasant experience. I’m really satisfied with my aid.

    Steve Johnson Avatar Steve Johnson
  • I've been concerned with my hearing for a time and booked an appointment with David after hearing a lot of good things about Discretion Hearing. Other than the outcome of the appointment (I'm going def) I could not praise everyone... read more

    6th Door Avatar 6th Door

    I first went to David with a wax guard in my ear which he sorted for me. I decided there and then if I ever needed new hearing aids I would go to Discretion Hearing. I am more than... read more

    Patty Roberts Avatar Patty Roberts

    David came to conduct a personal hearing test at my home September 2022 and took great care to assess my hearing. Subsequently I had no hesitation in purchasing from him two Oticon More 1 aids. Again, he visited... read more

    David Thursby Avatar David Thursby
  • Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more

    Lorraine Mcgee Avatar Lorraine Mcgee

    From the outset I was impressed, the receptionist Sharon was friendly and helpful and managed to squeeze me in quickly due to having had a particularly unpleasant couple of weeks due to being wrongly diagnosed at my surgery with... read more

    Joanne Burke Avatar Joanne Burke

    After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more

    Mary Robinson Avatar Mary Robinson
  • I thought I was hearing impaired in one ear.After swimming on holiday it got worse so I booked an appointment. Really friendly professional service which has restored my hearing ( ears clogged up with wax and bit of cotton buds... read more

    gary jones Avatar gary jones

    I recently purchased hearing aids from Discretion hearing. From start to finish the services was professional, friendly and honest. I visited three other hearing centres and by far discretion hearing was the best and competitive on pricing. They followed up... read more

    Kev Askew Avatar Kev Askew

    My first visit to Discretion Hearing for ear wax removal. Excellent, professional service by David and his lovely receptionist. Will be recommending to friends and family.

    Joan Mackenzie Avatar Joan Mackenzie
  • I would highly recommend. David was very helpful and offered me an appointment to fit in with my working hours. Excellent communication and excellent service.

    Hayley Nothard Avatar Hayley Nothard

    David has looked after my father in law for many years. He had severe hearing loss and required bespoke hearing aids that were paired with his TV. He has wet them and lost them over the years David has... read more

    Graham Coulston-Herrmann Avatar Graham Coulston-Herrmann

    Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more

    John Avatar John