Your Trusted Hearing Care Specialists
Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.
We’ll be with you every step of the way.
Meet David Quilliam, Our Expert Audiologist
David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.
David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.
Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice
As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.
Family-Run and Community-Focused
Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.
Access to Leading Hearing Aid Brands
We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.
Lifetime Support and Aftercare
With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.
Quality Care With Modern Facilities
Visit Discretion Hearing
We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!
Here's What Our Patients Are Saying
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After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more
Mary Robinson
I was put in contact with Discretion Hearing when I contacted Hearing Aids UK after my 93 year old mum lost her hearing aids whilst in hospital and we had waited for several weeks for the NHS audiologist to visit... read more
G Richards
I would highly recommend. David was very helpful and offered me an appointment to fit in with my working hours. Excellent communication and excellent service.
Hayley Nothard
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David came to see my wife regarding hearing aids ,the tests and explanations he gave her was first class .Everything was exceptional the way each test was done. Having been to high street shops it was great to have a... read more
AUBREY WOOLLEY
My first visit to Discretion Hearing for ear wax removal. Excellent, professional service by David and his lovely receptionist. Will be recommending to friends and family.
Joan Mackenzie
couldn’t do enough to help, excellent service to remove ear wax on the same day. Can’t recommend them highly enough.
David Ennis
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I highly recommend David. Expert knowledge delivered in a professional manner has resulted in a major improvement in my hearing. Thanks David for your excellent service.
Carl Taylor
Went for a diagnosis about loss of hearing in one ear ,the examination was excellent and I was very happy with the audiologists explanation .Highly recommend this service .Thank you .
Suezanne Howard
Thank you for resolving my hearing issues so quickly. I had micro suctioning on both ears. It was quick and painless. Highly recommend David Quilliam - he's professional and friendly.
Kimberley Moore
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My experience of Discretion Hearing is totally positive. From beginning to end David and his staff have been professional, kind, supportive, extremely knowledgeable and friendly. I am so pleased I decided to consult a truly independent company. The result is... read more
Dee Seymour
David provided an excellent service. He explained clearly the mechanics of hearing and hearing loss and feasible solutions to my impairment. The hearing aids and streaming equipment recommended have manifestly improved my hearing. At all... read more
Ian Monk
Visit one - ear microsuction, visit two - ear test. A caring and Professional Team in a very modern environment. Not a single anxious moment. A true Gold Five Stars! Thank you, Mike
Michael Edwardson
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From the outset I was impressed, the receptionist Sharon was friendly and helpful and managed to squeeze me in quickly due to having had a particularly unpleasant couple of weeks due to being wrongly diagnosed at my surgery with... read more
Joanne Burke
Fantastic service brilliant David is a great ambassador for hearing aid’s he knows his stuff and explains in easy to understand language I got Oticon aid’s because I believe them to be the best for me they are awesome thanks... read more
Harry Jordan
David came to my home, which was really convenient. He was excellent taking time to explain what he was doing, how and why. Really pleasant experience. I’m really satisfied with my aid.
Steve Johnson
