Your Trusted Hearing Care Specialists
Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.
We’ll be with you every step of the way.

Meet David Quilliam, Our Expert Audiologist
David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.
David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.
Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice
As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.
Family-Run and Community-Focused
Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.
Access to Leading Hearing Aid Brands
We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.
Lifetime Support and Aftercare
With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.
Quality Care With Modern Facilities

Ear Wax Removal/Suction
Discretion Hearing Ltd Southport provides an ear wax removal service which can be carried out in our central Southport clinic or in the comfort of your own home using Microsuction.

Hearing Tests
At Discretion Hearing Ltd Southport we offer a completely free hearing test service which can be carried out at our state of the art clinic in the centre of Southport or in the comfort of your own home.

Hearing Aids
Discretion Hearing Ltd Southport are 100% independent audiologists, this means we can offer the widest range of hearing aids and accessories from all of the major manufacturers.
Visit Discretion Hearing
We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!
Here's What Our Patients Are Saying
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Wow, amazing to be able to hear fully again, and you can watch the micro suction taking place, strangely mesmerising David was the ultimate professional and made me feel very comfortable, will deffo go again if and when my... read more ears block up 🙂
Sue Sumner
Went for a diagnosis about loss of hearing in one ear ,the examination was excellent and I was very happy with the audiologists explanation .Highly recommend this service .Thank you .
Suezanne Howard
David came to my home, which was really convenient. He was excellent taking time to explain what he was doing, how and why. Really pleasant experience. I’m really satisfied with my aid.
Steve Johnson
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I've been concerned with my hearing for a time and booked an appointment with David after hearing a lot of good things about Discretion Hearing. Other than the outcome of the appointment (I'm going def) I could not praise everyone... read more there highly enough. Friendly, thorough, welcoming and made everything very easy. Very modern practise and facilities, even got to see inside my own ears! Thanks a million - highly, highly recommend!
6th Door
I first went to David with a wax guard in my ear which he sorted for me. I decided there and then if I ever needed new hearing aids I would go to Discretion Hearing. I am more than... read more delighted with them and wouldn’t hesitate to recommend them.
Patty Roberts
David came to conduct a personal hearing test at my home September 2022 and took great care to assess my hearing. Subsequently I had no hesitation in purchasing from him two Oticon More 1 aids. Again, he visited... read more my home and with much patience, knowledge and care ensured I knew exactly how to use them. Top class service
David Thursby
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Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more read the reviews before I attended,I and yes every review has rated 5 stars,now I know why. Will highly recommend, and I will certainly return without hesitation if I need a wax removal procedure doing again in the future. Thankyou soo much,I hear 100% better now
Lorraine Mcgee
From the outset I was impressed, the receptionist Sharon was friendly and helpful and managed to squeeze me in quickly due to having had a particularly unpleasant couple of weeks due to being wrongly diagnosed at my surgery with... read more an ear infection when Infact was just earwax build up. David was brilliant, he removed it painlessly and explained the procedure and why I would have had that pain. Also brilliantly priced as well, whereas other places in town wanted double the price. Throughly Recommended. Thank you again
Joanne Burke
After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more any further problems with my ears I shall certainly be attending Discretion Hearing every time. A highly professional and friendly service.
Mary Robinson
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I thought I was hearing impaired in one ear.After swimming on holiday it got worse so I booked an appointment. Really friendly professional service which has restored my hearing ( ears clogged up with wax and bit of cotton buds... read more !) Life changing - like getting surround sound ! Thanks so much ! Dont usr cotton buds !
gary jones
I recently purchased hearing aids from Discretion hearing. From start to finish the services was professional, friendly and honest. I visited three other hearing centres and by far discretion hearing was the best and competitive on pricing. They followed up... read more a few weeks later to make sure everything was OK. Highly recommended.
Kev Askew
My first visit to Discretion Hearing for ear wax removal. Excellent, professional service by David and his lovely receptionist. Will be recommending to friends and family.
Joan Mackenzie
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I would highly recommend. David was very helpful and offered me an appointment to fit in with my working hours. Excellent communication and excellent service.
Hayley Nothard
David has looked after my father in law for many years. He had severe hearing loss and required bespoke hearing aids that were paired with his TV. He has wet them and lost them over the years David has... read more always helped out often providing a spare set whilst his were being repaired. He is always easy to deal with and has often gone out of his way to assist. Alec unfortunately passed away last week but I know he and us were indebted to David for his support over many years. Thoroughly recommended
Graham Coulston-Herrmann
Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more could see the wax in my ears and everything was visible to me as he was removing the wax by micro suction. It was quick and painless but very effective. I was really amazed at how much he removed and there was “ a clump “ of wax in one ear ! Will definitely go again if wax builds up and starts to affect my hearing.
John