Welcome to Discretion Hearing Ltd
At Discretion Hearing Ltd, we believe that better hearing starts with compassionate, personalised care. As an independent, family-run audiology clinic in the heart of Southport, we offer unbiased guidance and expert support to help you hear your best. Serving Southport and the North West, our priority is your hearing health, which is why we’re dedicated to creating lasting relationships with every patient we meet.
If you’re looking for a free hearing test or hearing health consultation, we’re here to provide an experience that is welcoming, professional, and centred entirely around your needs.
01704 505283
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Quality Care With Modern Facilities
Ear Wax Removal/Suction
Discretion Hearing Ltd Southport provides an ear wax removal service which can be carried out in our central Southport clinic or in the comfort of your own home using Microsuction.
Hearing Tests
At Discretion Hearing Ltd Southport we offer a completely free hearing test service which can be carried out at our state of the art clinic in the centre of Southport or in the comfort of your own home.
Hearing Aids
Discretion Hearing Ltd Southport are 100% independent audiologists, this means we can offer the widest range of hearing aids and accessories from all of the major manufacturers.
Our Mission: Patient-Centered Care You Can Trust
Our mission is simple: to support you in achieving better hearing with trust, integrity, and genuine care. At Discretion Hearing Ltd, we are committed to giving each patient informed, unbiased advice on hearing aids and hearing health. Our aim is to empower you to make the best choices for your hearing journey, with the confidence of knowing you’re in capable, compassionate hands.
Take The Virtual Tour
We understand that visiting a new clinic can feel a little intimidating. That’s why we’ve created a virtual tour of our Southport clinic, so you can get familiar with our space before your visit. Explore our comfortable, welcoming environment and get a feel for our state-of-the-art facilities—all from the comfort of your own home.
Pete Price & his Hearing Loss Journey
“Last week I told you about coming to terms with my hearing loss. So now, I have got bionic ears.”
“I’ve looked around for a while to find someone who has old-fashioned values, and a good reputation to help me. I found David Quilliam, Discretion Hearing Ltd, an independent hearing aid audiologist in Southport who does home visits and has 30 years experience.
What I loved about him, because he is independent he can pick the right company for your needs. I met up with him and nothing was too much trouble.”
Here's What Our Patients Are Saying
Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to watch it all on the screen in front of you which is weirdly very satisfying! Lovely girls on reception too. Thanks Discretion Hearing!
Fiona Mohan
ClientDavid came to conduct a personal hearing test at my home September 2022 and took great care to assess my hearing. Subsequently I had no hesitation in purchasing from him two Oticon More 1 aids. Again, he visited my home and with much patience, knowledge and care ensured I knew exactly how to use them. Top class service
David Thursby
ClientDiscretion hearing did my initial hearing test a year ago and supplied hearing aids which have transformed my hearing and work so well that I often forget that I’m wearing them. David has reviewed and updated today and continues to provide excellent ongoing support and advice. Very highly recommended.
Ron Kearney
ClientI highly recommend David. Expert knowledge delivered in a professional manner has resulted in a major improvement in my hearing. Thanks David for your excellent service.
Carl Taylor
ClientHere's What Our Patients Are Saying
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Bit late writing this review, but knew I must find the time to thank Discretion Hearing for fitting me in for a last minute wax removal service in between their training sessions on a day when they were technically closed,... read more as I was really struggling. Brilliant service, so thorough, knowledgeable and I felt very at ease. Really recommend, thank you again.
Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more read the reviews before I attended,I and yes every review has rated 5 stars,now I know why. Will highly recommend, and I will certainly return without hesitation if I need a wax removal procedure doing again in the future. Thankyou soo much,I hear 100% better now
I had an appointment today for ear wax removal via micro-suction, on arrival I was greeted by a very friendly lady who made me feel at ease and asked me a few simple questions prior to being taken through by... read more the audiologist to have the procedure done which was very straightforward and completely pain free. I was shown on a screen the wax build up in my ears before the procedure then again after so I could see it had been successfuly removed, very professional and friendly throughout, would highly recommend Discretion Hearing Ltd.
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Thank you for resolving my hearing issues so quickly. I had micro suctioning on both ears. It was quick and painless. Highly recommend David Quilliam - he's professional and friendly.
From the outset I was impressed, the receptionist Sharon was friendly and helpful and managed to squeeze me in quickly due to having had a particularly unpleasant couple of weeks due to being wrongly diagnosed at my surgery with... read more an ear infection when Infact was just earwax build up. David was brilliant, he removed it painlessly and explained the procedure and why I would have had that pain. Also brilliantly priced as well, whereas other places in town wanted double the price. Throughly Recommended. Thank you again
Fantastic service brilliant David is a great ambassador for hearing aid’s he knows his stuff and explains in easy to understand language I got Oticon aid’s because I believe them to be the best for me they are awesome thanks... read more David I’m sure you will look after me in future thanks Harry
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After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more any further problems with my ears I shall certainly be attending Discretion Hearing every time. A highly professional and friendly service.
Went for a diagnosis about loss of hearing in one ear ,the examination was excellent and I was very happy with the audiologists explanation .Highly recommend this service .Thank you .
Prompt, independent, impartial advice, competitive prices, no pressurised selling, reassuring explanations in layman's terms of hearing impairments and possible solutions. Fast delivery and fitting of chosen product. Highly recommended
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I was a bit apprehensive about procedure but friendly and professional approach made me feel at ease. Everything was explained to me, I could see progress of the procedure on camera and the result was successful. I would highly recommend... read more Discretion Hearing and defenetly will be back if needed.
David came to my home, which was really convenient. He was excellent taking time to explain what he was doing, how and why. Really pleasant experience. I’m really satisfied with my aid.
Wow, amazing to be able to hear fully again, and you can watch the micro suction taking place, strangely mesmerising David was the ultimate professional and made me feel very comfortable, will deffo go again if and when my... read more ears block up 🙂
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The professional expertise shown, immediately filled me with confidence. I had an idea that the hearing aid I needed was one to improve my communication capabilities in a busy and noisy environment . The consultant David Qwilliam identified my needs... read more and the recommendation was a new Oticon aid.This was promptly fitted and thus far appears to have met my needs. I would certainly strongly recommend Discretion Hearing , an independent family concern, based on my own experience.
Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to... read more watch it all on the screen in front of you which is weirdly very satisfying! Lovely girls on reception too. Thanks Discretion Hearing!
Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more could see the wax in my ears and everything was visible to me as he was removing the wax by micro suction. It was quick and painless but very effective. I was really amazed at how much he removed and there was “ a clump “ of wax in one ear ! Will definitely go again if wax builds up and starts to affect my hearing.