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Welcome to Discretion Hearing Ltd
At Discretion Hearing Ltd, we believe that better hearing starts with compassionate, personalised care. As an independent, family-run audiology clinic in the heart of Southport, we offer unbiased guidance and expert support to help you hear your best. Serving Southport and the North West, our priority is your hearing health, which is why weāre dedicated to creating lasting relationships with every patient we meet.
If youāre looking for a free hearing test or hearing health consultation, weāre here to provide an experience that is welcoming, professional, and centred entirely around your needs.
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01704 505283
Do you have any question?
See if you Qualify for a
FREE Hearing Test
Quality Care With Modern Facilities
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Ear Wax Removal/Suction
Discretion Hearing Ltd Southport provides an ear wax removal service which can be carried out in our central Southport clinic or in the comfort of your own home using Microsuction.
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Hearing Tests
At Discretion Hearing Ltd Southport we offer a completely free hearing test service which can be carried out at our state of the art clinic in the centre of Southport or in the comfort of your own home.
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Hearing Aids
Discretion Hearing Ltd Southport are 100% independent audiologists, this means we can offer the widest range of hearing aids and accessories from all of the major manufacturers.
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Our Mission: Patient-Centered Care You Can Trust
Our mission is simple: to support you in achieving better hearing with trust, integrity, and genuine care. At Discretion Hearing Ltd, we are committed to giving each patient informed, unbiased advice on hearing aids and hearing health. Our aim is to empower you to make the best choices for your hearing journey, with the confidence of knowing youāre in capable, compassionate hands.
Take The Virtual Tour
We understand that visiting a new clinic can feel a little intimidating. Thatās why weāve created a virtual tour of our Southport clinic, so you can get familiar with our space before your visit. Explore our comfortable, welcoming environment and get a feel for our state-of-the-art facilitiesāall from the comfort of your own home.
Pete Price & his Hearing Loss Journey
āLast week I told you about coming to terms with my hearing loss. So now, I have got bionic ears.ā
āIāve looked around for a while to find someone who has old-fashioned values, and a good reputation to help me. I found David Quilliam, Discretion Hearing Ltd, an independent hearing aid audiologist in Southport who does home visits and has 30 years experience.
What I loved about him, because he is independent he can pick the right company for your needs. I met up with him and nothing was too much trouble.ā
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Here's What Our Patients Are Saying
Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to watch it all on the screen in front of you which is weirdly very satisfying! Lovely girls on reception too. Thanks Discretion Hearing!
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Fiona Mohan
ClientDavid came to conduct a personal hearing test at my home September 2022 and took great care to assess my hearing. Subsequently I had no hesitation in purchasing from him two Oticon More 1 aids. Again, he visited my home and with much patience, knowledge and care ensured I knew exactly how to use them. Top class service
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David Thursby
ClientDiscretion hearing did my initial hearing test a year ago and supplied hearing aids which have transformed my hearing and work so well that I often forget that I’m wearing them. David has reviewed and updated today and continues to provide excellent ongoing support and advice. Very highly recommended.
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Ron Kearney
ClientI highly recommend David. Expert knowledge delivered in a professional manner has resulted in a major improvement in my hearing. Thanks David for your excellent service.
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Carl Taylor
ClientHere's What Our Patients Are Saying
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Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to... read more watch it all on the screen in front of you which is weirdly very satisfying! Lovely girls on reception too. Thanks Discretion Hearing!
Fiona Mohan
This guy should be named the scarecrow, he is truly outstanding in his field. I can't recommend him enough. I had two compacted ears and that's after a nurse said they were clear. His perseverance in clearing them was simply... read more awesome. And pain free. Result
George Fraser
couldnāt do enough to help, excellent service to remove ear wax on the same day. Canāt recommend them highly enough.
David Ennis
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David came to see my wife regarding hearing aids ,the tests and explanations he gave her was first class .Everything was exceptional the way each test was done. Having been to high street shops it was great to have a... read more better experience and absolutely no pressure to purchase a pair of hearing aids. David is very polite and courteous with my wife and that really helps to get the right results .We can't thank him enough for the excellent service he gave on the visit .We would highly recommend him to anyone who would need hearing aids. Thanks so much David for your kindness.
AUBREY WOOLLEY
My experience of Discretion Hearing is totally positive. From beginning to end David and his staff have been professional, kind, supportive, extremely knowledgeable and friendly. I am so pleased I decided to consult a truly independent company. The result is... read more I am now wearing hearing aids which are perfect. They are extremely comfortable and have transformed my life.
Dee Seymour
Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more could see the wax in my ears and everything was visible to me as he was removing the wax by micro suction. It was quick and painless but very effective. I was really amazed at how much he removed and there was ā a clump ā of wax in one ear ! Will definitely go again if wax builds up and starts to affect my hearing.
John
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After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more any further problems with my ears I shall certainly be attending Discretion Hearing every time. A highly professional and friendly service.
Mary Robinson
I recently purchased hearing aids from Discretion hearing. From start to finish the services was professional, friendly and honest. I visited three other hearing centres and by far discretion hearing was the best and competitive on pricing. They followed up... read more a few weeks later to make sure everything was OK. Highly recommended.
Kev Askew
I was put in contact with Discretion Hearing when I contacted Hearing Aids UK after my 93 year old mum lost her hearing aids whilst in hospital and we had waited for several weeks for the NHS audiologist to visit... read more her in the nursing home she had been transferred to. We had 6 weeks of struggling as mum is profoundly deaf and we had to communicate by writing everything down for her. It was miserable and frustrating for her and us. David arranged to come out very quickly and was very reassuring and helpful with mum. He did a thorough series of tests and talked me through the options. He was very clear that if we preferred to wait for the NHS to replace them for free that was absolutely fine and I felt under absolutely no pressure. Given the uncertainty and mum's distress I decided to go ahead with the purchase. I know that David went above and beyond to get the new aids made as quickly as possible, expediting the manufacture of the earpieces and even sending someone to collect them when there was going to be a delay. The day he came out to fit them for her was very emotional. As he switched them on and adjusted the volume, then asked her 'can you hear that?', she visibly jumped with the surprise of hearing again for the first time in weeks. She was then holding back tears as she told us how she had thought she would never hear again and we were all pretty overcome with it. It's clear that the new hearing aids are working far better than the ones that were lost did. I am so grateful to David for everything he has done to help my mum, and she thinks he is brilliant! It's so good for everyone to be able to hold proper conversations with her now with no need to write it down or for her to try and lip-read! The NHS audiologist finally came to fit one hearing aid 2 weeks later! It's good to have spares but mum is sticking with the ones she's got! In fact she doesn't want to take them out at all! Thanks so much!
G Richards
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From the outset I was impressed, the receptionist Sharon was friendly and helpful and managed to squeeze me in quickly due to having had a particularly unpleasant couple of weeks due to being wrongly diagnosed at my surgery with... read more an ear infection when Infact was just earwax build up. David was brilliant, he removed it painlessly and explained the procedure and why I would have had that pain. Also brilliantly priced as well, whereas other places in town wanted double the price. Throughly Recommended. Thank you again
Joanne Burke
Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more read the reviews before I attended,I and yes every review has rated 5 stars,now I know why. Will highly recommend, and I will certainly return without hesitation if I need a wax removal procedure doing again in the future. Thankyou soo much,I hear 100% better now
Lorraine Mcgee
I had an appointment today for ear wax removal via micro-suction, on arrival I was greeted by a very friendly lady who made me feel at ease and asked me a few simple questions prior to being taken through by... read more the audiologist to have the procedure done which was very straightforward and completely pain free. I was shown on a screen the wax build up in my ears before the procedure then again after so I could see it had been successfuly removed, very professional and friendly throughout, would highly recommend Discretion Hearing Ltd.
Jaemie Saxton
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Fantastic service brilliant David is a great ambassador for hearing aidās he knows his stuff and explains in easy to understand language I got Oticon aidās because I believe them to be the best for me they are awesome thanks... read more David Iām sure you will look after me in future thanks Harry
Harry Jordan
I was a bit apprehensive about procedure but friendly and professional approach made me feel at ease. Everything was explained to me, I could see progress of the procedure on camera and the result was successful. I would highly recommend... read more Discretion Hearing and defenetly will be back if needed.
Danuta Podsiadlo
My first visit to Discretion Hearing for ear wax removal. Excellent, professional service by David and his lovely receptionist. Will be recommending to friends and family.
Joan Mackenzie