Your Trusted Hearing Care Specialists
Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.
We’ll be with you every step of the way.
Meet David Quilliam, Our Expert Audiologist
David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.
David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.
Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice
As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.
Family-Run and Community-Focused
Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.
Access to Leading Hearing Aid Brands
We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.
Lifetime Support and Aftercare
With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.
Quality Care With Modern Facilities
Visit Discretion Hearing
We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!
Here's What Our Patients Are Saying
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Discretion hearing did my initial hearing test a year ago and supplied hearing aids which have transformed my hearing and work so well that I often forget that I'm wearing them. David has reviewed and updated today and continues to... read more
Ron Kearney
Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more
John
This guy should be named the scarecrow, he is truly outstanding in his field. I can't recommend him enough. I had two compacted ears and that's after a nurse said they were clear. His perseverance in clearing them was simply... read more
George Fraser
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I've been concerned with my hearing for a time and booked an appointment with David after hearing a lot of good things about Discretion Hearing. Other than the outcome of the appointment (I'm going def) I could not praise everyone... read more
6th Door
My first visit to Discretion Hearing for ear wax removal. Excellent, professional service by David and his lovely receptionist. Will be recommending to friends and family.
Joan Mackenzie
Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to... read more
Fiona Mohan
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Went for a diagnosis about loss of hearing in one ear ,the examination was excellent and I was very happy with the audiologists explanation .Highly recommend this service .Thank you .
Suezanne Howard
I highly recommend David. Expert knowledge delivered in a professional manner has resulted in a major improvement in my hearing. Thanks David for your excellent service.
Carl Taylor
From the moment of first contact David instilled confidence. He was punctual, attentive and professional. In particular he patiently answered questions and explained the technology without patronising. I am confident I now have the right device for me. He will... read more
Adrian R
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Brilliant service. Mr Quilliam was superb. Polite, helpful, knowledgeable. Willing to listen and explain. Staff at the office great also. Friendly and efficient. Will certainly recommend
Chris Kraushaar
My experience of Discretion Hearing is totally positive. From beginning to end David and his staff have been professional, kind, supportive, extremely knowledgeable and friendly. I am so pleased I decided to consult a truly independent company. The result is... read more
Dee Seymour
couldn’t do enough to help, excellent service to remove ear wax on the same day. Can’t recommend them highly enough.
David Ennis
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I recently purchased hearing aids from Discretion hearing. From start to finish the services was professional, friendly and honest. I visited three other hearing centres and by far discretion hearing was the best and competitive on pricing. They followed up... read more
Kev Askew
Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more
Lorraine Mcgee
I would highly recommend. David was very helpful and offered me an appointment to fit in with my working hours. Excellent communication and excellent service.
Hayley Nothard
