Your Trusted Hearing Care Specialists
Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.
We’ll be with you every step of the way.
Meet David Quilliam, Our Expert Audiologist
David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.
David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.
Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice
As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.
Family-Run and Community-Focused
Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.
Access to Leading Hearing Aid Brands
We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.
Lifetime Support and Aftercare
With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.
Quality Care With Modern Facilities
Visit Discretion Hearing
We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!
Here's What Our Patients Are Saying
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From the outset I was impressed, the receptionist Sharon was friendly and helpful and managed to squeeze me in quickly due to having had a particularly unpleasant couple of weeks due to being wrongly diagnosed at my surgery with... read more
Joanne Burke
Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more
Lorraine Mcgee
couldn’t do enough to help, excellent service to remove ear wax on the same day. Can’t recommend them highly enough.
David Ennis
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David provided an excellent service. He explained clearly the mechanics of hearing and hearing loss and feasible solutions to my impairment. The hearing aids and streaming equipment recommended have manifestly improved my hearing. At all... read more
Ian Monk
I was a bit apprehensive about procedure but friendly and professional approach made me feel at ease. Everything was explained to me, I could see progress of the procedure on camera and the result was successful. I would highly recommend... read more
Danuta Podsiadlo
I highly recommend David. Expert knowledge delivered in a professional manner has resulted in a major improvement in my hearing. Thanks David for your excellent service.
Carl Taylor
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After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more
Mary Robinson
From the moment of first contact David instilled confidence. He was punctual, attentive and professional. In particular he patiently answered questions and explained the technology without patronising. I am confident I now have the right device for me. He will... read more
Adrian R
David came to conduct a personal hearing test at my home September 2022 and took great care to assess my hearing. Subsequently I had no hesitation in purchasing from him two Oticon More 1 aids. Again, he visited... read more
David Thursby
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David came to my home, which was really convenient. He was excellent taking time to explain what he was doing, how and why. Really pleasant experience. I’m really satisfied with my aid.
Steve Johnson
Bit late writing this review, but knew I must find the time to thank Discretion Hearing for fitting me in for a last minute wax removal service in between their training sessions on a day when they were technically closed,... read more
Joanna Fensom
Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more
John
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Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to... read more
Fiona Mohan
I first went to David with a wax guard in my ear which he sorted for me. I decided there and then if I ever needed new hearing aids I would go to Discretion Hearing. I am more than... read more
Patty Roberts
Prompt, independent, impartial advice, competitive prices, no pressurised selling, reassuring explanations in layman's terms of hearing impairments and possible solutions. Fast delivery and fitting of chosen product. Highly recommended
Colin Walker
