Your Trusted Hearing Care Specialists
Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.
We’ll be with you every step of the way.
Meet David Quilliam, Our Expert Audiologist
David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.
David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.
Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice
As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.
Family-Run and Community-Focused
Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.
Access to Leading Hearing Aid Brands
We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.
Lifetime Support and Aftercare
With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.
Quality Care With Modern Facilities
Visit Discretion Hearing
We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!
Here's What Our Patients Are Saying
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After four unsuccessful appointments with the NHS ear syringing service I decided to try Discretion Hearing. I received a friendly welcome and the problem was diagnosed and treated within a few minutes. The service was first class in every way:... read more
Mary Robinson
Went for a diagnosis about loss of hearing in one ear ,the examination was excellent and I was very happy with the audiologists explanation .Highly recommend this service .Thank you .
Suezanne Howard
Visit one - ear microsuction, visit two - ear test. A caring and Professional Team in a very modern environment. Not a single anxious moment. A true Gold Five Stars! Thank you, Mike
Michael Edwardson
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From the first contact, David was professional, friendly and went the extra mile when providing me with a hearing test and aids. He since followed up to see how I was getting on and is available for any help,... read more
Rach ED
Fantastic service brilliant David is a great ambassador for hearing aid’s he knows his stuff and explains in easy to understand language I got Oticon aid’s because I believe them to be the best for me they are awesome thanks... read more
Harry Jordan
Excellent service and highly recommended. David is friendly, sociable and very professional. I went for ear wax removal and David had a micro camera which could see the inside of my ears and was shown on a large screen. I... read more
John
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From the moment of first contact David instilled confidence. He was punctual, attentive and professional. In particular he patiently answered questions and explained the technology without patronising. I am confident I now have the right device for me. He will... read more
Adrian R
I first went to David with a wax guard in my ear which he sorted for me. I decided there and then if I ever needed new hearing aids I would go to Discretion Hearing. I am more than... read more
Patty Roberts
This guy should be named the scarecrow, he is truly outstanding in his field. I can't recommend him enough. I had two compacted ears and that's after a nurse said they were clear. His perseverance in clearing them was simply... read more
George Fraser
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I would highly recommend. David was very helpful and offered me an appointment to fit in with my working hours. Excellent communication and excellent service.
Hayley Nothard
Visited discretion hearing after having a problem with my hearing.Was given an appointment very quickly after leaving contact details,and service when I arrived was very professional, with every step of my wax removal clearly explained,and with no pain or discomfort.i... read more
Lorraine Mcgee
Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to... read more
Fiona Mohan
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David came to my home, which was really convenient. He was excellent taking time to explain what he was doing, how and why. Really pleasant experience. I’m really satisfied with my aid.
Steve Johnson
My experience of Discretion Hearing is totally positive. From beginning to end David and his staff have been professional, kind, supportive, extremely knowledgeable and friendly. I am so pleased I decided to consult a truly independent company. The result is... read more
Dee Seymour
Thank you for resolving my hearing issues so quickly. I had micro suctioning on both ears. It was quick and painless. Highly recommend David Quilliam - he's professional and friendly.
Kimberley Moore
