Your Trusted Hearing Care Specialists
Discretion Hearing Ltd is an independent, family-run audiology clinic located in Southport, Merseyside. Serving communities across the North West, we’re dedicated to providing expert guidance and genuine care for individuals facing hearing challenges. Our goal is simple: to help you achieve better hearing with solutions that genuinely fit your needs. If you’re looking for an audiologist you can trust, book an appointment with us and take the first step on your journey to clearer hearing today.
We’ll be with you every step of the way.

Meet David Quilliam, Our Expert Audiologist
David Quilliam, our lead audiologist, brings over 30 years of professional experience to every consultation. Starting his career with an independent practice and later working with a large multinational company, David has a solid foundation in both personalized care and the latest advancements in hearing technology. Realizing that true patient-centered care could only be achieved independently, David established Discretion Hearing Ltd to provide unbiased, high-quality service tailored to each individual.
David is a fully qualified and registered hearing aid dispenser (certified by the Health and Care Professions Council), so you can be confident in his expertise, integrity, and dedication to your well-being. His passion is finding the perfect hearing solution for every patient, allowing them freedom of choice across leading manufacturers and access to the latest technology.
Why Choose Discretion Hearing Ltd?
Independent and Unbiased Advice
As a completely independent clinic, we are not governed or controlled by any one hearing aid manufacturer. This independence allows us to offer genuine, unbiased recommendations, tailored to your needs rather than any brand agenda.
Family-Run and Community-Focused
Being a family-owned practice, we prioritise lasting relationships, ensuring that each patient feels like a part of our family. From your first visit to lifelong aftercare, we’re here for you every step of the way.
Access to Leading Hearing Aid Brands
We offer a wide selection of hearing aids from top manufacturers like Starkey, Oticon, Phonak, Signia, Widex, Rexton, Bernafon and Resound plus others. You’ll have the freedom to choose from the best options available without pressure.
Lifetime Support and Aftercare
With our hearing aids, you’ll receive lifetime aftercare, a 5-year warranty on selected models, and a 30-day money-back guarantee. We also offer 0% financing options for added affordability, giving you the flexibility to focus on what matters—better hearing.
Quality Care With Modern Facilities

Ear Wax Removal/Suction
Discretion Hearing Ltd Southport provides an ear wax removal service which can be carried out in our central Southport clinic or in the comfort of your own home using Microsuction.

Hearing Tests
At Discretion Hearing Ltd Southport we offer a completely free hearing test service which can be carried out at our state of the art clinic in the centre of Southport or in the comfort of your own home.

Hearing Aids
Discretion Hearing Ltd Southport are 100% independent audiologists, this means we can offer the widest range of hearing aids and accessories from all of the major manufacturers.
See What Our Patients Are Saying
EXCELLENT Based on 59 reviews Dan Hitchens16/12/2024Trustindex verifies that the original source of the review is Google. David was really outstanding. He took his time testing and making sure the results had been correct. He re did a couple of tests when he noticed something and to make sure I had exactly what was needed. Again he carefully went over everything, confirming i hearing issues and data. He came 90 Minutes each way to the house because of my work schedule. At all times David considered my hearing and what I needed. Making sure my needs got met nothing to do with his business but it was all about me and my care. I would recommend if you have any hearing issues or doubts or want a second opinion David was above and beyond honest. Any future hearing loss or questions Will be making an appointment and making my way to the office. Seriously thank you is a understatement keith hewitt13/11/2024Trustindex verifies that the original source of the review is Google. Superb personal service today Highly recommend, wouldn’t go anywhere else gary jones19/08/2024Trustindex verifies that the original source of the review is Google. I thought I was hearing impaired in one ear.After swimming on holiday it got worse so I booked an appointment. Really friendly professional service which has restored my hearing ( ears clogged up with wax and bit of cotton buds !) Life changing - like getting surround sound ! Thanks so much ! Dont usr cotton buds ! Stephen Molloy27/06/2024Trustindex verifies that the original source of the review is Google. Booked yesterday for wax removal and treated today....5 stars definitely Patty Roberts04/06/2024Trustindex verifies that the original source of the review is Google. I first went to David with a wax guard in my ear which he sorted for me. I decided there and then if I ever needed new hearing aids I would go to Discretion Hearing. I am more than delighted with them and wouldn’t hesitate to recommend them. Joanna Fensom22/05/2024Trustindex verifies that the original source of the review is Google. Bit late writing this review, but knew I must find the time to thank Discretion Hearing for fitting me in for a last minute wax removal service in between their training sessions on a day when they were technically closed, as I was really struggling. Brilliant service, so thorough, knowledgeable and I felt very at ease. Really recommend, thank you again. Fiona Mohan16/05/2024Trustindex verifies that the original source of the review is Google. Highly recommend these guys. Woke up one morning to find I was deaf in one ear. Complete panic! They booked me in straight away for the micro suction. The process is pain free with no discomfort and you get to watch it all on the screen in front of you which is weirdly very satisfying! Lovely girls on reception too. Thanks Discretion Hearing! Kev Askew23/04/2024Trustindex verifies that the original source of the review is Google. I recently purchased hearing aids from Discretion hearing. From start to finish the services was professional, friendly and honest. I visited three other hearing centres and by far discretion hearing was the best and competitive on pricing. They followed up a few weeks later to make sure everything was OK. Highly recommended. ES12/04/2024Trustindex verifies that the original source of the review is Google. Excellent service all round and very professional.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Visit Discretion Hearing
We understand that taking the first step toward better hearing can feel daunting. At Discretion Hearing Ltd, we want your experience to be as comfortable and reassuring as possible, which is why we invite you to explore our clinic before you even walk through the door. Our virtual tour lets you familiarise yourself with our welcoming spaces, state-of-the-art equipment, and the caring environment we’ve created for our patients. Take a look around, see where we’ll be meeting, and feel at ease knowing exactly what to expect. We look forward to welcoming you in person!